Talk to the TraderDynamiq team

Questions about setup, imports, pricing, integrations, security, or partnerships? Reach out and get routed to the right place.

Product & onboarding

Questions about setup, imports, account workflow, or getting started with your trade history. Email: [email protected]

Pricing & plans

Questions about trial access, Pro plans, or whether TraderDynamiq fits your workflow. Email: [email protected]

Integrations & imports

Need help with CSV uploads, broker history, or supported sources? Email: [email protected]

Security & privacy

Questions about read-only access, data handling, or privacy-related requests. Email: [email protected]

What TraderDynamiq can help with

Product and workflow questions, import and integration guidance, plan and pricing questions, security and privacy requests, partnership and collaboration inquiries.

Outside our scope

Investment advice, trade execution, buy/sell signals, managed trading, guaranteed profitability claims.

TraderDynamiq is a read-only analytics platform for traders. It does not place trades or act as a broker.

Frequently Asked Questions

How do I contact TraderDynamiq support?
Email [email protected] for general inquiries, [email protected] for technical support and sync issues, or [email protected] for team plans and partnerships.
What is the typical response time?
Monday through Friday within a UTC support window. Priority response for paid Pro subscribers. Standard response typically within one business day.
Can I request a demo?
Start a free 14-day trial with full platform access. For team or enterprise evaluations, contact [email protected].
How do I report a trade import issue?
Email [email protected] with your account email, import job ID, sync window dates, broker name, and whether you recently rotated API credentials.
Does TraderDynamiq offer team or enterprise plans?
Yes. Contact [email protected] to discuss custom onboarding and enterprise controls for your trading team.

Not ready to sign up?

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How it works · Integrations · Pricing · Free tools