Talk to the TraderDynamiq team

Questions about setup, imports, pricing, integrations, security, or partnerships? Reach out and get routed to the right place.

Product & onboarding

Questions about setup, imports, account workflow, or getting started with your trade history. Email: support@traderdynamiq.com

Pricing & plans

Questions about trial access, Pro plans, or whether TraderDynamiq fits your workflow. Email: sales@traderdynamiq.com

Integrations & imports

Need help with CSV uploads, broker history, or supported sources? Email: ops@traderdynamiq.com

Security & privacy

Questions about read-only access, data handling, or privacy-related requests. Email: support@traderdynamiq.com

What TraderDynamiq can help with

Product and workflow questions, import and integration guidance, plan and pricing questions, security and privacy requests, partnership and collaboration inquiries.

Outside our scope

Investment advice, trade execution, buy/sell signals, managed trading, guaranteed profitability claims.

TraderDynamiq is a read-only analytics platform for traders. It does not place trades or act as a broker.

Frequently Asked Questions

How do I contact TraderDynamiq support?
Email support@traderdynamiq.com for general inquiries, ops@traderdynamiq.com for technical support and sync issues, or sales@traderdynamiq.com for team plans and partnerships.
What is the typical response time?
Monday through Friday within a UTC support window. Priority response for paid Pro subscribers. Standard response typically within one business day.
Can I request a demo?
Start a free 14-day trial with full platform access. For team or enterprise evaluations, contact sales@traderdynamiq.com.
How do I report a trade import issue?
Email ops@traderdynamiq.com with your account email, import job ID, sync window dates, broker name, and whether you recently rotated API credentials.
Does TraderDynamiq offer team or enterprise plans?
Yes. Contact sales@traderdynamiq.com to discuss custom onboarding and enterprise controls for your trading team.